Services

Four service areas.
One end-to-end process.

DATANET digitalises business processes around the telecommunications connection — from the contract through the order to the checked, posted invoice and its analysis based on the CT Service Platform.

Examples

What is possible with the CT Service Platform.

Nine examples from practice — from ordering and self-care through invoice processing to individually tailored solutions.

Ordering

Order from any system

Orders flow directly from your familiar environment into the platform — including feedback, inventory management and history.

More about Contract management
Self-service

Self-care with DATANET SCT

With the DATANET SCT self-care tool, end users manage their inventory themselves and handle ordering processes independently — without a ticket to IT.

More about Contract management
History

Seamless history for audits

Every order, change and cancellation is documented and historised — including multi-year retrospective research.

More about Contract management
Individual formats

Invoices in your accounting's format

Different incoming formats are checked and standardised into your target format — right up to the finished posting file.

More about Invoice processing
Re-billing

Charge services on internally

Re-billing with your own pricing models — including debtor documents and cost-centre-accurate allocation.

More about Invoice processing
Cost control

Bring cost control to the field

End users see the costs and usage of their own number themselves — via an app on their own device.

More about Reporting & TEM
Transparency

Analyse down to every cost centre

Usage and costs along your organisational structure — broken down to individual units and cost centres.

More about Reporting & TEM
Integration

Seamlessly integrated into your systems

Connection to ERP, SRM and HR systems, e-invoicing and procurement networks as well as any network operators — without media disruptions.

More about System integration
Individual

Custom solutions made to measure

Beyond the standard: individual interfaces, user interfaces and analyses — precisely fitted to your processes.

More about System integration

Which process costs your team the most time?

We show you, without obligation, what automation potential lies in your telecommunications processes.