Services

System integration & connectivity

What is it?

System integration

System integration refers to connecting the CT Service Platform to existing system environments — because telecom processes do not end at system boundaries. At DATANET, we connect ERP, SRM and HR systems, as well as e-invoicing and procurement networks such as SAP Ariba, Crossinx and Basware, ITSM platforms such as ServiceNow, and any network operators and suppliers. In this way, we integrate our solutions seamlessly into our customers' existing system landscape — accompanied by project management for complex telecommunications architectures. Beyond the standard connectors, we also implement individual interfaces and adaptations for your specific environment.

Scope of services

What System integration at DATANET covers.

  • Connection of invoicing and procurement networks as well as e-invoicing/procurement platforms
  • Integration into existing SAP systems (e.g. FI/CO, SRM) via standardised or customer-specific interfaces
  • Telecom processes coupled with ServiceNow; XML/JSON interfaces for any systems
  • Any network operators, suppliers and service providers can be connected
  • Automated master-data exchange with the leading systems — admin authority remains with the customer
  • Multi-tenant capable, unlimited number of users, Single Sign-On (SAML, OAuth 2.0 / OpenID Connect) and certificate-based encryption

Examples

What this makes possible in your everyday work.

Concrete examples of how DATANET implements this service in everyday customer operations — from standard procedures to individually tailored solutions.

DaaS · Hardware

End devices as a service (DaaS)

Smartphones and tablets as Device as a Service — ordering, allocation and billing integrated.

Customisation

Interfaces as if built in-house

Fields, views, workflows and wording — portals and master-data maintenance fully adapted to your organisation.

Ordering · Integration

Order from any system

Orders from any familiar environment — e.g. ServiceNow, SAP or via API. The platform handles checking, transmission and feedback.

SAP

Integrated into SAP FI/CO and SRM

Standardised or customer-specific interfaces into existing SAP systems — postings and procurement without media disruptions.

Master data

Keep master data automatically in sync

Automated master-data exchange with your leading systems — the admin authority remains with you.

Individual

Many more possibilities

These examples are just an excerpt — we tailor the rest individually to your processes.

FAQ

Frequently asked questions about System integration

Which systems can DATANET connect?

ERP, SRM, HR and ITSM systems as well as e-invoicing/procurement platforms — and any network operators and suppliers.

Does DATANET also handle the project management?

Yes. DATANET offers project management for complex telecommunications architectures as well as individual software development and accompanying consulting.

Does the existing system landscape have to be adapted?

The DATANET solutions integrate into existing system environments — the existing landscape remains the leading system.

Are single sign-on and encryption supported?

Yes. The solutions are multi-tenant capable and support an unlimited number of users, Single Sign-On (SAML, OAuth 2.0 / OpenID Connect) and certificate-based encryption.

Who retains authority over the master data?

The master-data exchange with your leading systems is automated — the admin authority remains entirely with you.

Let's talk about System integration.

Without obligation and concrete — with an eye on your contract portfolio and your system landscape.